Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
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How we use collected information
Tropical Foods Co., Inc. may collect and use Users personal information for the following purposes:
- To improve customer service,Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience, We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site, We may use feedback you provide to improve our products and services.
- To process payments, We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To run a promotion, contest, survey or other Site featureTo send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails, We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Tropical Foods Co., Inc. only uses your personal information for specific purposes
The information you provide will be kept confidential and used to support your customer relationship with Tropical Foods Co., Inc.. Among other things, we want to help you quickly find information on tropiway.com and alert you to product upgrades, special offers, updated information and other new products and services from Tropical Foods Co., Inc.. Agents or contractors of Tropical Foods Co., Inc. who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for Tropical Foods Co., Inc.. Tropical Foods Co., Inc. may enhance or merge your information collected at its site with data from third parties for purposes of marketing products or services to you.
In addition, Tropical Foods Co., Inc. may be required to disclose personal information in connection with law enforcement, fraud prevention, regulation, and other legal action or if Tropical Foods Co., Inc. reasonably believes it is necessary to do so to protect Tropical Foods Co., Inc., its customers, or the public.
You can opt-out of receiving further marketing from Tropical Foods Co., Inc. at any time
Periodically, we may send you information about our various products and services, or other products and services we feel may be of interest to you. Only Tropical Foods Co., Inc. (or agents working on behalf of Tropical Foods Co., Inc. and under confidentiality agreements) will send you these direct mailings. If you do not want to receive such mailings, simply tell us when you give us your personal information. Or, at any time you can easily opt-out of receiving further marketing from Tropical Foods Co., Inc. using the "contact us" page here.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Compliance with children's online privacy protection act
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
Internet Commerce (if applicable)
The online store at tropiway.com is designed to give you options concerning the privacy of your credit card information, name, address, e-mail and any other information you provide us. Tropical Foods Co., Inc. is committed to data security with respect to information collected on our site. We offer the industry standard security measures available through your browser called SSL encryption, (please see Tropical Foods Co., Inc.'s Store Security page for details on these security measures). If at any time you would like to make a purchase, but do not want to provide your credit card information online, you may contact a sales representative over the telephone. Simply call 864-463-9210 . It has always been a Tropical Foods Co., Inc. practice to contact customers in the event of a potential problem with your purchase or any normal business communication regarding your purchase.
Connecting to Third Party Websites
You will be able to connect to Third Party Websites like Facebook, Twitter, and etc. BUT BY DOING SO, YOU WILL BE CONSENTING TO RELEASE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE. REMEMBER: WHEN IT COMES TO THIS FEATURE, WE DO NOT HAVE CONTROL OVER YOUR PRIVACY. THE THIRD PARTY WEBSITES HAVE CONTROL OVER YOUR PRIVACY.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Tropical Foods Co., Inc.
P.O. Box 14 Clifton,
This document was last updated on January 30, 2017